01
AI Visibility
See what AI understands about your business — and what is missing.
72→ 89
AI-powered customer connection
Your business.
Ready for customers and AI.
AI chat, AI voice assistants and AI visibility checks for businesses in Australia. Your id.tel Action Page helps customers get answers and use the booking, quote, shopping and enquiry options you enable.
AI VisibilityAction PageAI AssistantCall AIAI FAQsSmart FollowSave & Share
9:41●●● Wi-Fi 100%
Harbour View
Coffee
Cafe
Best Coffee With A View
●Palm Beach ⌄
Call
Follow
Save
Share
Directions
Take action
Book, order, enquire or use this business's customer links.
Book
Reserve
Order
Pickup or delivery
Enquire
Get in touch
Call
Directions
Follow
Ask AI
Being found isn't enough.
Being chosen is.
Your id.tel brings the important pieces together so customers and AI can find you, understand you, take action and come back.
Find you
Understand you
Take action
Follow you
Come back
One platform
Eight powerful capabilities. One smarter business presence.
Product screens, example businesses and figures shown on this page are illustrative only and are not customer results.
02
Smart Action Page
One Action Page that turns attention into real customer action.
CallAsk AIOrderBookQuoteBuy
Harbour View Coffee
Call
Follow
Save
Share
Directions
03
Ask AI + Call AI
AI chat and an AI voice assistant help customers get answers and use the bookings, quotes, shopping and enquiry options you enable.
Ask AI🎙 Call AI
Can I book a table for 2?
Yes — choose a time and continue to booking.
Book a tableDirections
04
AI FAQs
Turn business knowledge into clear answers customers and AI can use.
Are you pet friendly?⌄
Do you have Wi-Fi?⌄
Do you take reservations?⌄
05
Deals & Events
Make current offers and events easy to discover and act on.
THIS WEEKEND
15% off all lattes
Sat & Sun · Harbour View Coffee
View deal
06
Smart Follow
Let customers choose the updates they want and when they receive them — deals, events, new products and more.
Deals & offers✓
Events○
New products✓
Updates: Fridays only
07
QR Codes
Connect print, packaging, tables, windows and signs directly to your id.tel.
08
Analytics
See what customers use, what gets clicks and what drives action.
1,248+22%
Live ID.TEL example
See a real ID.TEL Action Page in action
Explore ID.TEL's own published, AI-ready Action Page. See how visitors can find information, ask questions and take the next step.
Ask AI + Call AI
AI chat and an AI voice assistant.
Customers type to Ask AI or start a Call AI voice conversation from your Action Page, widget or link. Help them get answers and use your enabled bookings, quotes, product and enquiry options, day or night.
Call AI voice is optional and prepaid separately.
Chat
Voice
Drives action
Works 24/7
Ask AI
🎙 Call AI
id
AI Assistant
Online now
Hi! How can I help you today?
Can I book a table for 2 tonight?
Yes — choose a time and continue to booking.
Any deals this weekend?
Yes. There's 15% off all lattes this weekend.
Ask anything...→
Suggested prompts
What are your hours?
Can I book a table for 2?
Can I get a quote?
Can I order online?
Where are you located?
Your tools. More customer actions.
Works with the tools you already use.
Connect your catalogue, calendar, CRM or checkout to your id.tel Action Page and give customers a clear next step.
WooCommerce
Live product catalogue
Shopify
Live product catalogue
Square
Live product catalogue
ServiceM8
Job booking
Google Calendar
Calendar booking
Calendly
Appointment booking links
Microsoft Outlook Calendar
Microsoft 365 booking
Xero
Draft quotes
HubSpot
CRM enquiries
Stripe
Secure checkout
Choose the connections and customer actions that suit your business.
Save. Share. Scan.
Save to contacts, share your Action Page anywhere, and use trackable QR codes across the real world.
Save to contacts
Share by link or message
Trackable QR codes
QR scans128 scans · 34 actions
Powerful analytics.
See what customers view, scan, click, follow and act on.
Page views
1,248
↑ 22%
Action clicks
532
↑ 14%
QR scansFollowsFAQ viewsDeal views
Built for visibility.
Structured business information that helps customers, search engines and AI assistants understand what you offer and take the next step.
Structured business information
AI-ready answers and FAQs
Fast mobile Action Page
Consistent public business facts
Built for customers, search engines & AI assistants
ID.TEL Follow
Turn one-time visitors into customers who keep coming back.
Build an audience that chooses your business—not a social-media algorithm. Customers can follow privately, choose the updates they want and keep every business they love in one ID.TEL Follow app.
Their choice. Their privacy. Your connection.
No email or phone number needed to follow. Customers decide which topics matter, when to check the app and whether to get notifications.
Follow works on its own. Start without buying an AI Action Page, Call AI or another ID.TEL subscription.
No credit card needed to create a business draft. Verify your business to enable follower tools. Sending business updates requires separate billing activation.
9:41●●●
ID.TEL Follow
Good to see you.
Your businesses, all in one place.
Harbour View Coffee
Following · Deals & new arrivals
Seaside Hair Studio
Following · Offers & appointments
Your businesses · Your chosen interests
NEW UPDATE
Something fresh is here.
Drop in to see this week's specials.
See update →
Loyalty rewards
Loyalty stamps
Competitions
Giveaways
Discover a new competition
● Updates♡ Following☆ Rewards
Illustrative ID.TEL Follow customer view
Why businesses choose Follow
Keep the relationship. Skip the social-feed noise.
You work hard to earn every customer. Give them a simple, private way to stay connected—without relying on a social network to rank your posts or collecting a list of mobile numbers.
No social-media algorithms
Updates from followed businesses appear by recency and chosen interests, not likes, paid boosts or social-feed ranking.
Follow anonymously
No email or phone number needed to follow. Customers keep their contact details private unless they separately opt in.
What they want. When they want.
Customers choose topics for each business, open their feed anytime and control optional notification frequency and day.
One app, many businesses
Cafés, salons, shops, trades and more in one ID.TEL Follow app—not a different app for every business.
Updates appear in the app for followers who select matching interests. This is not a promise of views or push delivery.
From first visit to loyal customer
More than announcements. Reasons to come back.
Bring followers back with timely updates, easy QR codes and rewards. Competitions, digital stamps, coupons and vouchers are included on both Free and Plus after email verification and automated safety checks.
Updates that bring people back
Share specials, new arrivals, events, classes, availability and news in the app.
Grow your own follower audience
Invite customers to follow your business and choose the updates that interest them.
QR codes that work anywhere
At your counter, on a receipt, in packaging, on a poster or in your advertising.
A cost-effective SMS alternative
Share updates in-app without texting each customer. Follow may cost less than SMS campaigns, depending on market and usage.
Digital loyalty & stamps
Give returning customers a reason to visit again with stamp cards and rewards.
Coupons & vouchers
Keep offers and vouchers on followers' phones, ready when they need them.
Competitions & giveaways
Share competition QR codes, attract followers, take entries and notify winners.
Optional push, never required
Alerts for customers who enable them; others can open the app to see matching updates.
Competitions, loyalty stamps, coupons and vouchers are included with Free and Plus after email verification and automated safety checks, with no separate per-entry or per-stamp charge. Growing a follower audience is free; matching follower-update charges apply when a business chooses to send an update, whether or not followers enable push. Plus has a monthly subscription; its included updates and additional rates are explained at signup. Businesses choose eligible countries or regions, the minimum age and local competition time zone. Promoters must check applicable local competition rules and permits. SMS comparisons depend on local provider rates, plan and volume; push delivery is optional and not guaranteed.
How Follow works
QR → Follow → Come back
Share your link once. Customers decide what they follow. Keep the relationship going.
1
Share your QR
At the counter, on a receipt or online
2
Customers choose
Privately follow the topics they want
3
Bring them back
Your matching updates live in their app
Your next regular customer might already be visiting.
Give them an easy, private way to follow your business. Explore Follow plans during signup.
Questions about id.tel
What does id.tel offer?
id.tel brings AI chat, AI voice assistants and AI visibility checks together on a business Action Page. Businesses in Australia can publish their information, connect supported tools and give customers a clear way to get answers, book, request quotes, shop or enquire.
What is Ask AI?
Ask AI is the AI chat assistant on an id.tel Action Page. Customers type questions about the business and get answers from its published information and connected services. It can guide customers through the booking, quote, shopping and enquiry options the business enables.
How do customers use Call AI?
Call AI is an AI voice assistant. Customers start a conversation from an Action Page, website widget or Call AI link and speak in their browser. It helps with business questions and enabled customer actions. The business must enable Call AI and have available call credit.
How is AI visibility measured?
Website readiness and live AI search visibility are separate measurements. The free check samples up to three customer searches. During setup, id.tel establishes an eight-search baseline and repeats those same questions to track mentions, recommendations and citations over time.
ID.TEL × PreLiftOff · Startup partnership
Are you a startup?
Before you build it, validate it. Then get discovered.
Startups can lose months and money building something customers don't want. We've partnered with PreLiftOff to bring real customer feedback and idea validation together with the tools to build interest, attract potential buyers and turn attention into action.
PreLiftOff · Validate
Get real feedback before you spend more time and money.
Test your idea, learn what potential customers think and spot problems early.
ID.TEL · Get discovered & grow
Turn interest into customer opportunities.
Your Action Page, AI visibility, Ask AI and Follow help people find you, ask questions and stay connected.
Give your business an unfair advantage.
Be visible. Be understood. Be chosen. Stay connected.
Partner opportunity
Grow with id.tel
Help local businesses become AI-ready as an id.tel Partner.