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Follow by ID.TEL · Grow your business

Get discovered.
Get followed.
Bring customers back.

Help new customers find your business with Plus. Then keep them coming back with loyalty stamps, competitions, vouchers, offers and updates they actually want.

Free to collect followers · No credit card for Free signup · No AI Action Page or Call AI subscription needed

ID.TEL FOLLOW

Why businesses use Follow

Attract customers, build loyalty and keep them coming back.

  • Competitions & giveawaysCreate excitement and encourage customers to join in.
  • Vouchers & couponsGive followers another reason to visit.
  • No email or phone requiredCustomers can follow your business privately.
  • Unlimited followersGrow your audience without paying per follower.

Exclusive to Plus

Get discovered by new customers

People beyond your existing audience can find your business by name, category, keywords and location.

More than a notification tool

Get more customers. Give them more reasons to return.

Discovery helps people find you; built-in rewards and engagement tools help you stay connected. Loyalty, competitions, vouchers and coupons are available on both Free and Plus after verification and safety checks.

01PLUS EXCLUSIVE

Get discovered by new customers

People can find your business in Follow Discover by name, category, keywords, suburb, area or postcode — even if they have never heard of you before.

02FREE & PLUS

Reward every return visit

Give customers digital loyalty stamps and a reason to choose you again. No paper cards to lose and no separate per-stamp fee.

03FREE & PLUS

Run exciting competitions

Create giveaways and competitions to engage customers and encourage them to follow along. No separate fee per entry.

04FREE & PLUS

Share vouchers and special offers

Give followers a reason to pop back in with digital coupons, vouchers, rewards and timely promotions.

05FREE & PLUS

Bring followers back with updates

Let interested followers know about offers, events and new arrivals. You decide whether and when to send an update.

06FREE & PLUS

Make following effortless

Share your QR code or Follow link. Customers can follow privately without giving you an email address or phone number.

Simple, transparent pricing

Start Free. Choose Plus to get discovered.

Both plans include unlimited followers, digital stamps, competitions, coupons and vouchers. Plus adds discovery by people who don't already know your business.

Having followers is free. You only pay when you send matching updates.

A matching update is one sent to a follower whose interests match its topic. Plus also has a fixed monthly subscription.

Follow Free

Start at $0

Grow your existing audience

$0 / month

Unlimited followers — always free to collect

100 free matching follower-updates, once per business

Your first 100 matching follower-updates are included at no charge. After that, each additional matching follower-update costs 4 cents in Australia from purchased prepaid credits.

  • ✓ Unlimited followers via QR code or direct link
  • ✓ Customers follow without giving an email or phone number
  • ✓ Digital stamps, competitions, coupons & vouchers
  • ✓ No card needed to sign up, no automatic top-ups
  • — Your business is not listed in customer Discover
Start with Free

Use the included 100 first. Then top up $10, $20, $50 or $100 before sending more, with no debt.

For getting found

Follow Plus

Get discovered. Grow faster.

A$19.95 / month

Unlimited followers — always free to collect

500 matching follower-updates sent included per billing month.

1 cent per additional matching follower-update sent

  • ✓ Be found in Discover by name, category, keywords and area or postcode
  • ✓ Reach customers who haven't heard of you yet
  • ✓ Unlimited followers, without email or phone number collection
  • ✓ Digital stamps, competitions, coupons & vouchers
  • ✓ 500 included updates every month, then 1¢ each from prepaid credit
Get discovered with Plus

Choose Plus on the business details screen. Secure Stripe payment comes before your Discover category, area or postcode and up to five keywords.

What are matching updates?

Followers choose what they want to hear about — for example, deals, events or new products. You choose the topic when you send an update, and it goes to followers interested in that topic. Only updates sent to matching followers use your included allowance or prepaid credits.

Example: one deal sent to 100 followers who selected deals counts as 100 matching follower-updates. Followers who aren't interested in deals aren't counted for that update.

The Plus subscription is A$19.95 per month for Australian billing markets. Plus still has its fixed monthly subscription even if you send no updates; its 500 included updates reset each billing month and do not roll over. Prices above are Australian rates; other supported countries retain their existing approved local rates, with the final price shown in Stripe before payment.

No surprises

You pay for updates you choose to send, not for having followers.

One update sent to 100 matching followers counts as 100 follower-updates, not one. Your plan's included allowance is used first; extra sends draw from prepaid credit. Followers can join for free, and nothing is charged simply because someone follows you.

What counts as a message sent?

A matching follower-update sent means one business update sent to one follower whose chosen interests match. Push notifications are optional; matching follower-updates count even when push is disabled. Opening or reading the update is not required.

Do followers, stamps and competitions cost extra?

QR scans, new followers, competition entries and loyalty stamps do not count as sent follower-updates. Competitions, digital loyalty stamps, coupons and vouchers are included with both plans after email verification and safety checks, with no separate fee per entry or stamp. Plus still has its fixed monthly subscription. Only eligible active Plus and Growth businesses appear in Discover; Free businesses can be followed directly through a QR code or link.

Are there automatic charges or other rules?

There are no automatic prepaid top-ups. Sending an update requires separate billing activation. Business owners choose eligible countries or regions, a minimum entrant age (18+) and a local competition time zone. The promoter remains responsible for permits, legal restrictions and prize delivery in every eligible location. Plus renews monthly until cancelled. Confirm your market's rate in Stripe before paying.

Get started in three easy steps

STEP 1

Create your ID.TEL account

Sign up with an email and password, then verify your email.

STEP 2

Add your business & choose a plan

Provide your website and contact details. Free needs no payment; Plus goes to Stripe.

STEP 3

Start growing followers

After safety checks, share your QR code. Paid Plus owners can then add Discover search details.

Ready to grow?

Your next customer could be looking for you.

Start building an audience for free, or choose Plus to help new customers discover you. Your business website, email address and phone number are all required. We verify the account email through sign-in, not your phone number.

Create ID.TEL account with email & passwordAlready have an account? Log in

Verify your email once. Your secure ID.TEL account also works with Action Pages and other ID.TEL services.

Previously used a sign-in link? Set a password for your existing account.

Next, provide your business name, website, verified contact email and phone number. All three contact fields are required, but no phone-verification code is needed. No payment is taken at account signup. For Plus, Stripe checkout begins after you choose Plus and submit the business details; the search category, area/postcode and keywords come after confirmed payment. Sending updates remains a separate billing-authorised step.